If you would like to give us feedback on your international rental, or request documents for a damage claim or obtain a copy of your bill, please go here.

AFFILIATES
Advantage is pleased to partner with locally-owned and operated car rental companies around the world to provide service to Advantage customers. To make a reservation with one of our affiliates, simply book online or call 1-800-777-5500 to speak to a friendly reservation agent about your next international travel plans. Once in your destination country, note that with the exception of our franchise in Mexico, all international locations operate under the names of our affiliate companies. Please check your itinerary or electronic confirmation for the vehicle provider name, phone number and pick up instructions.

POLICIES

As most international travelers know, you may need to plan for higher fuel prices, different units of measure, currency conversion as well as different traffic and insurance regulations in your destination country.   

Therefore, the rental policies for our international locations are specific for each location.  For all international reservations, quotes will be presented in U.S. Dollars but the rental location will charge the equivalent in local currency. Please read them carefully when booking or call 1-800-777-5500 for additional assistance.  Be sure to ask about additional driver fees, underage drivers fees, one way rentals and mandatory coverages. 

INTERNATIONAL DRIVING PERMITS

A U.S. driver’s license is honored in most countries; however, there are countries where non-local Driving Licenses (in different languages or particularly in languages using a non-Roman alphabet) are not honored. Advantage Rent A Car recommends you carry an International Driving Permit. An IDP is written in 10 languages and serves as an officially recognized translation of your local driving license in over 150 participating members of the United Nations. Your IDP should always be accompanied by your valid local driver’s license. The Permit has been widely used for more than fifty years and is recognized almost anywhere in the world. More information on international driving permits can be found at www.idlicense.com

FLIGHT INFORMATION

Many of our international locations servicing airports are located off airport property and provide either a shuttle or meet-and-greet service for our Advantage customers. For this reason, please provide your flight details to your reservation agent or provide your flight number when booking via the Internet.

INTERNATIONAL CAR TYPES

Due to diversity in vehicle suppliers for our affiliate companies, rental vehicles carried in our international fleets may not be the same as the vehicles carried in our U.S. fleet. Car types may have manual or automatic transmission and are usually smaller in comparison to Advantage’s domestic fleet. Please view the car samples online or ask your reservationist about passenger capacity before booking.

CREDIT CARDS

Renters must present a current and valid credit card in their own name at the time of rental. The signature on the back of the card must match the name imprinted on the card. Not all types of credit cards are accepted at all international locations. Please check with an Advantage reservation agent or the location rental policies for details.

ONE-WAY RENTALS

Some of our affiliates offer one-way rentals. One-way rentals are rental vehicles that can be rented at one location and returned to another. Some one-way rentals are assessed a one-time drop charge in addition to the rental rate. Please book your one-way rentals in advance. Check with your Advantage reservations agent for details.

GEOGRAPHICAL RESTRICTIONS

Some Advantage affiliates permit renters to drive the rental vehicle into neighboring countries based on the policies of the rental location and any laws regarding travel between countries. The rental vehicle must be returned to an approved rental location within the country the vehicle was originally rented from. Please inquire at time of rental for details and any applicable fees.

SECURITY DEPOSITS

Most of our international locations will require a refundable deposit held on the renter’s credit card at the time of rental. In many cases, it is equivalent to 10% of the value of the rental vehicle or in other cases, equal to an insurance deductible. This deposit is over and above the rental rate.

INSURANCES AND WAIVERS

Some affiliate locations require the renter to purchase local rental insurance(s) regardless of any insurance or coverage provided by renter’s insurance company or credit card. In locations where the local insurance is not mandatory, it does offer peace of mind and is worth considering. Advantage Rent A Car recommends that before renting, the renter verify international rental coverages with their insurance and credit card companies. Many policies are only good within the U.S., on certain vehicle types or are valid for a certain length of time. Advantage Rent A Car strongly advises you to contact your credit card issuing company before rental and provide details/proof of your coverage in writing when arriving at the Advantage Rent A Car affiliate rental location.

INTERNATIONAL ROAD CONDITIONS

While in a foreign country, U.S. citizens may encounter road conditions that differ significantly from those in the United States. If your plans include travel to secluded beaches or rural locations, please be aware that roads may be in poor condition and large potholes with the potential to cause significant damage to vehicles are possible. Upgrades to larger vehicles or high clearance, rugged suspension four-wheel drive vehicles are strongly urged in locations where this is common. Renters are urged to call ahead to their hotel or point of contact to determine road conditions.

DEBIT CARDS